TERMS AND CONDITIONS

ELITE VACATION EXPERIENCES

The following benefits are included in the cost of the Resort Fee and shall apply only to customers with a reservation to stay at any of our extraordinary Vidanta resort developments, (hereinafter the “Resort” or “Resorts”), made through any of the Exchange Companies associated with the Resort[1], in accordance with the terms and conditions set forth herein, (hereinafter the “Terms”):

 

1. At the time of making the lodging reservation, the customer shall receive the following benefits, which are included in the payment of the Resort Fee:

•  Internal transportation in the Resort. Short transfers in special vehicles for guest transportation within the Resort.
•  Wi-Fi. Basic connection for electronic devices in the room, with a maximum connection of up to 3 (three) personal devices per room (smartphones, tablets, personal computers, among others).
• Daily newspaper delivery. Local newspaper delivered to the room.
• Welcome cocktails. Applies to one beverage per person registered in the reserved room. In the case of minors, alcoholic beverages do not apply.
• Room cleaning. Daily basic service during the stay. Does not include washing dishes, cutlery, glassware, cookware, etc.
• Gym access. Access is available in accordance with the reserved hotel brand.
•  Access to Santuario and/or Salum. Includes access to the Fire Ceremony event.
•  2 x 1 on beverages. Applicable to the purchase of two identical national beers or alcoholic beverages at the price of one, based on the public rate of the beverage menu, does not equal a 50% (fifty percent) discount, does not apply to different beverages, benefit exclusive for adults of legal age. Applicable from 7:00 p.m. to 9:00 p.m. at Santuario in Vidanta Vallarta–Nuevo Nayarit, and from 7:00 p.m. to 9:00 p.m. at Wine Bar in Vidanta Riviera Maya.
•  Twenty percent Spa discount. Applies to the reservation of 2 (two) massage services during the stay, applies to the reservation holder or the reservation holder and one companion who must be registered in the same room as the reservation holder. Applicable to the 50 (fifty) minute Swedish massage at Brio Spa, available at any time during the Spa's operating hours.
•  Twenty percent Golf discount. Discount applicable to the reservation holder with one companion, who must be registered in the same room as the reservation holder; applies any day during their stay at the Resort, applies only to access to one Round of Golf (18 holes). Does not apply to rental clubs and/or golf equipment, caddy, cart and/or any other service other than the game.
• Ten percent discount on merchandise for Joyà or Ludõ. Discount applicable to the purchase of merchandise at the Joyà or Ludõ gift shops, based on the public rate of the products, on purchases over $60.00 (sixty dollars 00/100 legal currency of the United States of America) or its equivalent in national currency.
• Twenty percent discount at the Pro Shop. This applies to the purchase of caps and polo shirts with the Golf Rounds booking.
• Twenty percent discount on golf balls. Applies to the purchase of TaylorMade^® brand golf balls at the Pro-Shop of the golf course.

 

2.  If the customer wishes, at the time of making the accommodation reservation, the customer may purchase an additional package in connection with the lodging reservation for the contracting of services and/or the consumption of food and/or beverages. The customer may choose to purchase any of the following packages:

 

PACKAGE ONE

 

The “WEEK PLUS EXPERIENCE” package is available only at Vidanta Vallarta–Nuevo Nayarit or Vidanta Riviera Maya, with an approximate service value of USD $2,000.00 to USD $2,500.00, at a cost of USD $900.00 (nine hundred U.S. dollars 00/100, legal currency of the United States of America) or its equivalent in Mexican currency, and shall include the following benefits:

•  Ground transportation from the International Airport to the Resort. Applies to the reservation holder and their guests, limited to the maximum number of guests according to the capacity of the reserved room. Applies to one transfer per reservation; therefore, all guests who will be registered in the room must arrive on the same flight and/or at the same time for the benefit of applying. Benefit applicable only to reservations at Vidanta Vallarta–Nuevo Nayarit (ground transportation from Puerto Vallarta International Airport-Resort) and Vidanta Riviera Maya (ground transportation from Cancún International Airport-Resort).
•  50 (fifty) minute relaxing massage. Applies to 2 (two) persons and applies to one service per Package and reservation. Valid only for services at Spatium or Brio Spa. The reservation of services is subject to availability, based on the Spa’s capacity and schedule, and during its opening days and hours.
•  2 (two) access tickets to the LUDÕ by Cirque du Soleil show. Applicable to 2 (two) tickets per Package and accommodation reservation, in category “Premium Seating Experience: Show, Canapés and Champagne”. It is understood that, given that the capacity of the theater is limited, the tickets shall always be subject to availability, therefore they must be reserved at the same time as the purchase of the Package, once reserved, no change of date or, as applicable, show time applies. Benefit applicable only to lodging reservations at Vidanta Vallarta- Nuevo Nayarit.
• 2 (two) access tickets to the JOYÀ by Cirque du Soleil show. Applicable to 2 (two) tickets per Package and accommodation reservation, in category “Premium Seating Experience: Show, Canapés and Champagne”. It is understood that, given that the capacity of the theater is limited, the tickets shall always be subject to availability, therefore they must be reserved at the same time as the purchase of the Package, once reserved, no change of date or, as applicable, show time applies. Benefit applicable only to lodging reservations at Vidanta Riviera Maya.
• 2 (two) Rounds of Golf. Apply to the reservation holder and one guest registered in the same room as the reservation holder, does not include rental of clubs and/or golf equipment, caddy, cart and/or any other services other than access to play within the Golf course. Benefit applicable only to lodging reservations at Vidanta Vallarta- Nuevo Nayarit or Vidanta Riviera Maya.
•  2 (two) access tickets to JUNGALA Aqua Experience. Applicable to 2 (two) daily tickets per Package for the reservation holder and one guest registered in the reservation holder’s room, or two guests who are registered in the reservation holder’s room, does not include rental of cabanas, reserved seats, food and/or beverages. Benefit applicable only to lodging reservations at Vidanta Riviera Maya.
• Daily buffet breakfast for 2 (two) people. Applies at Café del Lago restaurant, from 7:00 a.m. to 9:00 a.m. Does not apply to «à la carte» menu services.

 

PACKAGE TWO

 

“WEEK PLUS 400” package, at a cost of UDS $350.00 (three hundred fifty dollars 00/100 legal currency of the United States of America) or its equivalent in national currency, shall grant you USD $400.00 (four hundred dollars 00/100 legal currency of the United States of America) or its equivalent in national currency, as «Resort credit». The resort credits may be used for the consumption of food and/or beverages or the contracting of services at the consumption centers established within the Resort, their value shall be reflected in the customer’s account at the time of carrying out their check-out at the Resort reception. The Resort credit does not apply to the payment of services operated by third parties independent of the Resort; they do not apply to the payment of lodging rate and/or taxes; their value may not be exchanged for cash in case of non-use either totally or in case there is any remainder due to non-use. The Resort credit must be exhausted during the lodging reservation from which the corresponding benefit derived, since it is not cumulative nor may it be applied or redeemed in additional or future reservations, it is not transferable, nor cumulative with other promotions.

General

1. For those benefits included in the Package that are available for two persons, if the reservation holder intends to share the benefit with a minor, such minor must always be accompanied by an adult, without exception. The Spa service is excluded, as it is not available to minors.
2. Benefits are exclusive to the customer who is the holder of the lodging reservation, and are not transferable to third parties, except as provided in item 1 above. Benefits may not be combined with other promotions, benefits, vouchers and/or discounts, or vacation certificates. Their value may not be exchanged for cash and shall not give rise to refunds due to non-use. Benefits are subject to change without prior notice and/or subject to availability.
3. Access to consumption centers within the Resort, such as restaurants, theater, golf course, parks and spas, is subject to availability, temporary closure and/or changes in public service hours, which may vary and be modified without prior notice and without any liability for the Resort and/or the operator that manages and operates such centers, for reasons including, but not limited to, acts of God or force majeure, weather events, renovations or maintenance of the facilities.
4. The customer who is the reservation holder must present valid official photo identification issued by a competent authority at the time of Check-in at the Resort.
5. Any other product or service that is not included in the Packages described above or on the website may be contracted or purchased separately. All services contracted and/or acquired separately either by the customer holder of the reservation and/or their companions during their stay at the Resort, must be settled at the time of Check-out at the Resort, including the charges corresponding to the applicable rights and/or taxes that are in force at the time of the corresponding check-out.
6. The purchase of the Packages or even the lodging reservation, do not modify, are added to or form part, totally or partially of any Lodging Rights and Services Agreement (Timeshare), regardless of whether the customer holder of the lodging reservation who acquires any Package has or may enter into any Lodging Rights and Services Agreement (Timeshare) with the Resorts, their Affiliates and/or Subsidiaries.
7. This document does not constitute, nor may it be interpreted as an offer of sale or a solicitation of an offer to purchase any Lodging Rights and Services Agreement (Timeshare), or any other product or service. The contracting of the Packages does not obligate the customer to buy or contract additional services to lodging at the Resorts. The Promotion applies as established herein, and no other oral or written agreement applies in relation to the Promotion, which shall be regulated by these terms and conditions.
8. The Transportation Service from Puerto Vallarta International Airport to the Resort is provided by a third party independent from the Resort, which is governed by its own terms, conditions and/or service regulations, therefore the same is responsible for all events related to such service, which by way of example but not limitation are described below: (i) the problems related to the suitability of traffic control from Puerto Vallarta Airport to the Resort; (ii) the lack, insufficiency or deficiency in the provision of the transportation service; (iii) the quality and/or condition of the units in which the service is provided; (iv) any eventuality and/or damage or harm in case of accident; among others things; therefore by contracting the Package that includes this service, the contracting customer declares that they waive any right to take legal action against the Resort, its affiliates, and/or subsidiaries; rather, if applicable, they will pursue such action directly with the service provider. Consequently, the customer waives all legal action and/or claim and/or judicial and/or administrative proceeding and/or any other action of any nature against the Resort, its affiliates, and/or subsidiaries, and/or companies within the same economic group.
9. Ventas Riviera Maya, S.A. de C.V. (hereinafter, “VRM”) is the sole responsible party for the goods and/or services subject matter of this promotion. Any matter related to the same must be handled directly with VRM through the Call Center, calling 1-800-292-9446 from U.S.A. or Canada, or +52 (322) 176-0660 from the rest of the world, or at its address located at Francisco Medina Ascencio 1840, Col. Olímpica, Puerto Vallarta, Jalisco, Mexico, Z.C. 48330. These terms and conditions shall be governed by the applicable laws in Mexico. For any dispute arising from the same, the parties agree to submit to the exclusive jurisdiction of the courts with residence in Guadalajara, Jalisco, waving any other jurisdiction that may correspond to them.
10. The privacy and security of your personal data is of utmost importance to us. For more information about the processing of your personal data and the exercise of your ARCO rights, consult our Privacy Notice at https://www.vidavacations.com/avisos/integral-privacy-notice.pdf.

 

[1]Interval International, INC. / Intercambios Internacionales de México, S.A. de C.V. (“Interval”). 

Resort Condominiums International de México, S. de R.L. de C.V. (“RCI”). 

The San Francisco Exchange Company (“SFX”).